Dave Snowden
- Agile has an overemphasis on re-applying things that worked before. There’s a lack of contextual awareness. Deal with things how they are. Don’t let agile become a religion.
- Be a chef, not a recipe user.
- Use language that managers will understand. Changing language changes thinking.
- People attach to negative pattern matches more than positive ones.
- Interventions in a complex domain should be coherent, safe to fail, small, fast, and quick.
- Trying to solve a different problem often finds a solution to your original problem.
- Cynefin framework
- The primary method of knowledge sharing is storytelling. People remember stories, not rules.
- You need to understand what your users want, not what they say they want.
- “When a measure becomes a target, it ceases to be a good measure.” - Goodhart’s Law
Cara Turner - Building Creative Teams
- Creative teams interact with work in a different way. Culturally, though, creativity is not trusted. Creativity arises from the tension between things. Creativity requires tinkering, which we are hard-wired for.
- Tinkering and play is fun. People are much more likely to solve problems when they’re in a positive mood. Combinatorial creativity: new combinations of people or things. Ideas stick by using them. Create rich associations and force new connections in the brain.
- Choose to have a flexible mindset.
- Our brains reward success, so set up a safe-to-fail environment. Frequent small successes are better because the fallout from small failures is not so bad.
- You can’t motivate people, you can only remove the demotivating factors. Autonomy is very important.
- Retrospectives
- Regular: keep looking where you’re going; easier to experiment; lots of feedback.
- Attainable goals: small goals; can add value quickly.
- Reviewed: increases value of responsibility; time boxed - constraint helps focus.
- Try solving the anti-problem. Often generates insights about the original problem.
Happiness at work - Alexander Kjerulf
- Denmark is the happiest country in the world. Scandanavian culture is very work happy: arbejdsglæde.
- The balance of positive to negative experiences at work should be more than 3:1, but not more than 10:1.
- Most important factors of happiness at work:
- Results
- Pride, helpful, meaningful. Feel skilled. Receive praise and recognition.
- Relationships
- Have coffee breaks and lunch breaks for chit chat.
- Speak to each other. Make a point of making eye contact and saying good morning every day.
- Things you can do to increase happiness at work
- Move around throughout the day
- Do random acts of kindness
- Remember three good things a day
- Celebrate your victories
- #h5yr