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What I got up to at MSD

A few weeks ago, I finished up at the Ministry of Social Development (MSD). I took some time to look back and reflect on what I did there.

  • Reviewed visual and interaction designs. Initial concepts, wireframes, and prototypes. Delivered feedback in co-working sessions, Figma, and documentation on Confluence.
  • Conducted accessibility audits and assessments. Audited websites against WCAG and best practice using a mix of assistive technologies, including screen readers. Provided code-based solutions in chat and in repositories.
    • Advocated for Shifting Left, but met teams where they where.
    • Covered various types of websites: modern to legacy, forms to self-service kiosks.
  • Provided technical HTML, CSS, and JS support to internal developer teams and external vendors. Advised on ARIA usage. Coached, but provided direct solutions when appropriate. Brought it back to the humans who are our clients and colleagues.
  • Drove continuous improvement in the team and its processes. Updated audit documentation and templates. Improved team workflow, meetings, and feedback loops. Started and drove initiatives: measuring our success; creating a skills matrix.
  • Presented to the team and advocated accessibility to the wider organisation. Covered a broad range of accessibility and agile topics. Worked with Team Leads to improve the monthly reports to Executives.

If this sounds a bit like bullet points from a CV… It is!