Over the weekend I reread bits of Designing for Performance by Lara Callender Hogan and Lean UX by Jeff Gothelf. I looked specfically at the bits about organisational change, and made some sketchnotes, which are posted below.
Then I went through these sketchnotes a few times. Each time I went through with a different lens, and made a list of things to do. I started on the list today. Let's see how the rest of it goes.